Reach the right members at the right time
Targeted emails, automated reminders, and club announcements. Built into the platform, so you never need to manage a separate mailing list again.
BCC emails and WhatsApp chaos
You type 40 email addresses into the BCC field, miss three, and accidentally put two in the CC field. The WhatsApp group has 200 unread messages and nobody reads the pinned post. Important information gets lost in the noise.
The BCC nightmare
Manually copying email addresses from a spreadsheet into your personal Gmail account. Hitting the 500-recipient limit. Accidentally replying to all. Forgetting to include new members because the spreadsheet is out of date.
WhatsApp noise
The club group has become a mix of event announcements, banter, complaints about the car park, and photos of someone's dog. Members mute the group and miss the important stuff.
No targeting
You want to email just the senior members about a social event, but you can only email everyone or nobody. Junior parents get messages about the bar night. New members get messages about renewal. Nothing is relevant.
Send the right message to the right people
ClubPlaces lets you send emails to specific groups of members based on their membership category, team, status, or any combination of filters. Want to email all senior members who have not renewed? Two clicks. All junior parents about a coaching session? Two clicks. Everyone who registered for Saturday's event? Two clicks.
Your member database is your mailing list. When members join, they are automatically included. When they leave or lapse, they are automatically excluded. No separate Mailchimp account. No CSV exports. No stale lists.
- Filter by category — senior, junior, social, family, or any custom category you define
- Filter by status — active members, expired, pending approval, or specific custom statuses
- Filter by team or group — first team, under-12s, committee members, coaches
- Filter by event — email attendees, waiting list members, or non-registrants for a specific event
- Combine filters — active senior members who have not registered for the Christmas party
Let the platform do the chasing
The most thankless job in any club is chasing people. Renewal reminders. Event reminders. Payment reminders. With ClubPlaces, these messages send themselves. You set them up once and the platform handles the rest.
Members get polite, timely reminders at the right moment — before their membership expires, before an event they registered for, or when a payment is overdue. You look professional and organised without spending a minute on it.
- Renewal reminders — automatic emails before, on, and after the membership expiry date
- Event reminders — remind attendees the day before or the morning of an event
- Payment reminders — gentle nudges for outstanding payments, on your schedule
- Welcome emails — automatically greet new members when they join the club
Every message, in one place
Members receive emails in their normal inbox, but they can also view all club communications through their self-service portal. No more "I didn't get the email" excuses. Everything the club has sent is available in their account.
Portal inbox
Members can log in and see every email the club has sent them. Event confirmations, renewal reminders, announcements — all archived and searchable in their account.
Delivery tracking
See which emails were delivered, opened, and bounced. Identify members with invalid email addresses before you lose touch with them entirely.
Preference management
Members choose what they want to receive. Marketing emails can be opted out of while essential communications (like payment receipts) are always delivered. GDPR-friendly by design.
Keep your club informed
Some messages are not targeted — they are for everyone. A new coach has joined. The AGM date has been set. The pitch is waterlogged and Saturday's match is off. ClubPlaces lets you publish club-wide announcements that reach all active members instantly.
Announcements appear in the member portal and are sent by email. Important updates can be pinned to the top of the portal so they are the first thing members see when they log in. No more relying on word of mouth or hoping everyone checks the WhatsApp group.
- Club-wide broadcasts — one message to every active member, delivered by email and in-portal
- Pinned announcements — keep important messages visible at the top of the member portal
- Rich content — format your announcements with headings, links, and images
- Announcement archive — past announcements are searchable so new members can catch up
Communications powered by your data
Because your member database, events, and payments are all in ClubPlaces, your communications are always based on real, up-to-date information.
Member Management
Your member database is your mailing list. Categories, statuses, and custom fields become the filters that power targeted communications.
Events & Registration
Send event reminders, follow-ups, and targeted messages to attendees, waiting list members, or anyone who has not registered.
Online Payments
Automated payment reminders chase outstanding fees so you do not have to. Payment receipts are sent automatically. Stripe fees plus a 1.5% platform fee apply.
Stop shouting into the void
ClubPlaces is just £10/month with a 30-day free trial. Send targeted communications to your members from day one.